Termite Treatments, Pest Control and Termite Inspections Melbourne Wide

Dear Anita

Thanks for the reports, and an excellent experience attending the inspection with your specialists

By way of experience, I have had a 30 year+ international career spanning various industries (including motor industries, Toyota SA (termite country), Nissan SA, etc), and for the last 10 years specialising in Project Management (including building works and facilities). I was very impressed with the preparation, professionalism, efficiency, attention to detail, enthusiasm, and helpful guidance freely given to avoid small issues escalating in the future. The broad brush cost estimates of any work needed is particularly handy

Your company was chosen after an Internet search and telephone interviews to the shortlist - Some companies were reluctant to provide the most rudimentary email "pitch", and explanation of the service to be provided - Some "Poo Hooed" the dog story, when asked if they offered this service - However, in all aspects, including the attached reports (bc'd to many contacts and associates) Termite police made me most happy with my choice of your company, and I will have no hesitation in recommending you to anyone that I come into contact with

"The Beagle" performed in the same manner as the rest of the team, highly efficient, and was not rewarded just for going thro' a show routine, and, as explained, would only have got a treat if a termite possible scent had been found

Of interest, we had a company complete an inspection last year on another property, and altho' adequate, it did not reach the levels of excellence yours achieved

Kind Regards

John

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I recently had two building and pest inspections done by two different companies. The price was almost the same – but the difference in quality of service was amazing.

The first company responded to my booking promptly and arranged for the inspection to be carried out on the next day. I was promised that in case they find termites I will get a call immediately. Of course I was hoping that they wouldn’t because I really had my heart set on that property, but guess what – they did. Their inspector called me and let me know that there were signed of infestation and that the report will have the details.

Naturally, I was anxiously waiting for the report, checking my email every hour. At 12 in the afternoon I finally lost my patience and called the company only to get “Yes, we’re working on your report, it will take another hour to get it ready and, by the way, we have lost all the pictures taken during the inspection because of a faulty camera”. Can you imagine how furious I was! The only reason why I hired that company was because the sample report they had online looked really good, many large pictures with all the problematic spots circled to be easily seen.

Of course after such a fiasco I wasn’t going to hire them ever again. Luckily I found another company – and this time I will mention a name because I would recommend them to anyone: They are real professionals. The inspection was quickly booked for me by a very friendly lady, I got to choose the day and the time, they let me be present during the inspection and they were actually half an hour earlier on site than we scheduled! Pest inspector had a specially trained dog with him - what a brilliant idea to train a dog to detect termites! The building inspector didn’t leave any of my questions unanswered and only left when I was completely satisfied. I got the report early on the next day, great pictures and even an estimate of costs for all the repairs needed. I would definitely use their services again.

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Hi Anita,

Our auction is this weekend. Fingers crossed.

I Googled a few Inspectors and chose Termite Police as your website seemed quite informative, your price competitive and your receptionist was very polite.

All in all your business seemed very professional.

The comprehensiveness of your reports did not disappoint. They were thorough and detailed

All the best.

Regards

Paul

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One of the inspectors did call me shortly after our discussion earlier today thank-you, and spent some time on the phone with me going through an overview of the inspection and findings.

Thank-you for attending to this matter so promptly, and forwarding reports in such a timely manner. The service from Termite Police has been excellent and I would have no problem whatsoever in recommending your service to others.

Thanks,

Matt

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Dear Anita,
The boys rang Dad this afternoon. Thank-you for your help with this inspection. Please pass onto your boss from my behalf that I am extremely grateful for all of your hard work and your commitment to keeping the client happy is absolutley outstanding. I will have no hesitation in recommending you and also using you again. Please thank the boys for going out of there way to call me as well.

Kind regards,
Vicki

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Dear Anita,
Thank-you very much for the report, it was very detailed and has definitely helped me in making my decision about the house. The boys did a fantastic job and they were very meticulous. I will have no hesitation in using you again and recommending you. Have a lovley Christmas.

Kind regards,
Vicki

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Dear Anita,

Thank you for sending the reports through so promptly.

I have been very impressed with the service of Termite Police and I thank you and Peter for your professionalism. I have read the report and am delighted with the outcome. I will certainly be recommending Termite Police to friends and future clients.

Thank you once again

Regards

Gerard

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Again - thankyou for your how good your service has been - getting the inspection done at short notice, and keeping us up to date with what has been going on has been much appreciated.

Cheers - Alex and Lucy

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Hi Peter,

We would like to thank you for your inspection service. We found you 2 to be friendly and professional.

But the biggest thank you was for saving us $8000! When we went back to the listing agent and told them about the stump issue, they organised Dorset Reblocking to come out the next day to check and organise a quote. The quote was $7,800 - which was pretty much spot on with your estimate.

As a result, the vendors agreed to drop the sale price by this much!!

Thanks again,

Allan & Vivian

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Dear Peter

I wanted to thank you personally Termite Police for providing thorough and detailed house and pest reports for me.

I used the company previously when selling the family home and I wanted to know all its faults before selling, especially with regard to termites, and was very impressed with the quality of inspection work undertaken. Therefore, I recently contacted Termite Police again to inspect a house I am thinking of buying knowing that I will get a detailed report on the building and any pest infestations. In particular, I appreciate having both pest and building inspections conducted simultaneously which means greater convenience to vendors and clients rather than having to organise two separate inspections.

I appreciate the time and effort involved by all the team at Termite Police.

Thank you.
Kind regards,
Alayne

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Hi Anita,

I would just like to take the opportunity to thank the Termite Police team for providing us with an excellent level of service.

Both the pest and building inspections were very thorough, comprehensive and easy to understand. The time taken at the property to explain any areas of concern in simple terms was really appreciated.

We felt able to bid on the property with confidence that we knew exactly what we were in for if we were to purchase it and I can happily say we were in fact successful in securing the property!

As a property industry professional myself and as a home buyer I would have no hesitation in recommending Termite Police services to anyone looking for a property inspection.

Thank you once again.

Regards,

Stephanie

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Hi Anita,

Many thanks to you and your team for your prompt assistance and response... We are very satisfied with the quality of the inspection and the detailed report..

Will certainly contact you as soon as we find another suitable property..

Best regards

Rita and gaurav